Mission
My Contributions
Client
Services
Palomar College Council of Classified Employees AFT LOCAL #4522
San Marcos, CA, US
User Interface Design
User Experience Design
Wireframing
Web Design
User Testing
Through collective bargaining, solidarity, and advocacy, the Palomar College Union is committed to representing and empowering classified staff. They strive to protect workers' rights, promote equity and inclusion, and enhance the social, economic, and environmental well-being of there community. Together, they build a stronger, united workforce that champions dignity, fairness, and opportunity for all.
I worked collaboratively with another designer to redesign the website. Drawing inspiration from the original version, we made UX improvements, while introducing numerous additional screens. Our primary goal was to improve both the visual appeal and functionality, creating a more engaging and user-friendly experience.
As UX designers, we started by conducting a heuristic evaluation of the entire website to identify areas for improvement. Through this process, we discovered inconsistencies in spacing and headings, which impacted the overall visual harmony and readability. Additionally, we noted that accessing the homepage required clicking on the logo—an unintuitive navigation pattern that could confuse users. We wanted to ensure that the design aligned with both usability and the organization's needs.
After consulting with stakeholders, we defined the user flow and identified the necessary screens for the project. I proceeded with creating the wireframes to get the experience in more detail on a screen-by-screen level.
Once we completed refining our wireframes, we transitioned to creating the high-fidelity prototype. During this phase, we met with stakeholders several times to discuss content updates and identify additional screens to include. We brought the wireframes to life by incorporating intuitive navigation and finalizing the user interface, ensuring the design was both functional and visually engaging.
Heuristic Evaluation
Wireframing
Elevating to High-Fidelity
Summary
We are currently in the process of implementing our designs on a new platform and look forward to sharing more soon!